Used them for a pre purchase inspection. Not only did it take 3 days to get the report back, which almost caused me to lose the vehicle if they would had actually done an inspection vs a what low hanging fruit we can fix report I would have never have bought the vehicle. Have spent more in repairs they missed than I bought the car for.
Thank you for the feedback and I am deeply sorry we did not meet your expectations. We strive to go beyond. I reviewed your visit from January and the inspection report. The vehicle was in a well-used condition. There was a thorough visual inspection with photos and a significant report for needed repairs. I understand that there was a time constraint on the purchase, and we should have been more prompt on giving you that report. A used vehicle inspection has a limitation and does not include any teardown or removal of components to inspect and is a visual inspection only. I apologize if that was not make clear to you both prior to the inspection as well as during the post inspection review phase. We will try to do better.
- Car Doctor